Encrypted Email

You’re about to entrust your company’s critical business data and email communications to a hosted Exchange provider. How confident are you that your information will be fully secure? At Terra Nova, we consider security fundamental to the premium service we provide our customers. In fact, our business is predicated on our ability to oer a more secure environment than our customers could deploy themselves on-premise. Our platform providers comprehensive approach to security has earned the trust of over 800,000 users who rely on our hosted Exchange services every day.

Security Features

In addition to regular backups, Terra Nova’s platform provider replicates Exchange 2013 data in real time from one set of premium hardware to another. This protects the critical information your business keeps within Exchange, even in the event of hardware failure or database corruption. It also enables Terra Nova to rapidly restore the full functionality of your Exchange environment should an issue occur.

• Physical Security
• Email Security and Continuity
• Content Filtering

We invest a great deal more in physical security than most IT organizations could ever afford. Each of our five premium datacenters (four US-based, one UK-based) is closely monitored and guarded 24x7x365 with sophisticated pan/tilt closed-circuit TVs. Secure access is strictly enforced using the very latest technology, including electronic man-trap devices between lobby and datacenter, motion sensors, and controlled ID key-cards. Security guards are stationed at every entrance to the site. Terra Nova offers a full suite of products that provides our customers with secure and always available email:

SpamStopper

All Terra Nova Exchange accounts include SpamStopper™ or SpamStopper Pro, our advanced antispam software, to provide the ultimate in spam protection at no cost.

VirusStopper

Terra Nova provides comprehensive managed antivirus protection of all Exchange mailboxes, free of charge. This advanced software
catches 99.999 percent of all viruses that could potentially infiltrate and harm your mailboxes and Exchange environment.

Encrypted Mail

Email between mailboxes on our system is natively encrypted. Clients can also use our Secure Mail to communicate externally with military-grade encryption of email and attachments.

Terra Nova’s security platform is SAS 70 Type II certified company-wide, not just at the datacenter level. This rigorous certification requires an independent auditor to validate, in their opinion, that the controls and processes in use are eective over its one year evaluation period. Terra Nova has passed the strict testing procedures to be PCI compliant. This assures credit card payments processed through a hosted site are secure from fraud and data compromise. Terra Nova platform provider offers a dedicated, full-time security staff, led by a Certified Information Systems Security Professional (CISSP) analyst. Every employee, regardless of their role, undergoes a rigorous background check. Employee access to passwords, encryption keys and electronic credentials is also strictly controlled.